Privacy Policy

Last updated: January 2026

Blind Elegance (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the practices described in this policy.

1. Who We Are

Blind Elegance

Sudbury, Suffolk, England

Email: blindelegance@outlook.com

Phone: 07577 430810

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Billing and service address
• Payment information (processed securely by third-party providers)
• Measurements and project details you provide

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on our website

3. How We Use Your Information

We use your information to:

• Provide quotes and services
• Process orders and payments
• Schedule installations
• Communicate with you
• Improve our website and customer experience
• Meet legal and regulatory obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Performance of a contract (to provide services)
• Legitimate business interests
• Your consent (where applicable)
• Legal obligations

5. How We Share Your Information

We do not sell your personal data.

We may share information with:

• Payment processors
• Product suppliers and installation partners
• Website hosting and analytics providers
• Legal or regulatory authorities if required

All third parties are required to safeguard your information.

6. Cookies & Tracking Technologies

Our website may use cookies to:

• Enable essential site functionality
• Analyse website traffic
• Improve user experience

You may control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

However, no online system is completely secure.

8. Data Retention

We only keep your personal data for as long as necessary to:

• Fulfil our services
• Meet legal, tax, or accounting obligations

9. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

10. Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.